Person-centred care is an approach to caregiving that places the individual at the center of their care experience. When developing the aims and objectives for our home care business that is focused on person-centred care, we consider the following:

(i) Enhancing Quality of Life: We aim to improve the quality of life for our clients by offering customised care that honours their unique preferences, values, and aspirations. Our objectives include providing personalised care plans that are tailored to meet the unique needs, preferences, and desires of our clients. We conduct comprehensive assessments to ensure that we fully understand their individual requirements and provide the best possible care.

(ii) Promoting Independence and Autonomy: We aim to empower clients and encourage their independence and autonomy to the fullest extent possible. Our objectives include empowering clients to maintain their daily routines, giving them the freedom to make choices about their care, and fostering their active participation in decision-making.

(iii) Building Trusting Relationships: We aim to build strong and positive relationships with clients, founded on trust, understanding, and honest communication. Our objectives involve assigning dedicated carers to clients, ensuring continuity of care, and providing ongoing training to staff members to improve their interpersonal skills.

(iv) Ensuring Safety and Well-being: We aim prioritise the physical, emotional, and social well-being of our clients by creating a safe and secure environment for them. Our objectives include implementing rigorous safety protocols, regularly assessing and addressing potential risks, and providing access to social and recreational activities to promote socialisation.

(v) Continuous Improvement: We aim to consistently enhance the quality of care offered by gathering feedback from clients, families, and staff members and making any required adjustments. Our objectives include conducting regular satisfaction surveys, holding care planning meetings, and investing in professional development opportunities for staff are all great ways to improve the quality of care provided.

(vi) Collaboration and Coordination: We aim to work together to promote collaboration and coordination among healthcare professionals, clients, and their families to provide comprehensive and integrated care. Our objectives include establishing strong partnerships with other healthcare providers, maintaining excellent communication with families, and ensuring smooth care transitions.

(vii) Community Engagement: We aim to actively engaging with the local community and supporting our clients’ connections with their community networks. Our objectives include providing opportunities for clients to socialise, connecting them with valuable community resources and services, and engaging them in exciting local activities and volunteering opportunities.